I have been using host excellence hosting plan for over 17 months now, and happy with their hosting services. Not to mention their reliable hosting server that delivering good service uptime every months, it had been a great hosting experience with them.
When talk about host excellence support team and quality, i love their live chat support system. Beside choosing phone support and email ticket support, you can now live chat with host excellence technical support team or billing team. This is a good and fast support feature that can get your problem solve in shortest time. My previous experience with host excellence live chat support is great, very easily get connected to real support personal, and get the problem solve in short time frame.
For more complicated technical issue that require further checking, its advice to use the email ticket system instead. To create new ticket to host excellence support team, you can visit your host excellence control panel, on the left you will see the 24/7 help centre. From there you can create a new ticket and forward your problem.
Host excellence phone support number as following:
- 1-800-792-1197 (inside USA)
- 1-614-534-1962 (outside USA)
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