We have the early edition here, email notification from host excellence support informing there will be a schedule maintenance work carry out 1am this monday. Estimated service downtime will be three hours. And this involve server hardware upgrade, server need to be bring offline for hardware upgrade work.
“There will be a scheduled maintenance session between the hours of 1:00 am EST and 4:00 am EST on Monday, January 25th that will affect your hosting service. This three-hour maintenance window will be spent industriously upgrading the hardware on which your website(s) are hosted in order to ensure that you have the best possible system performance, reliability and uptime.“
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Transfer website from one hosting company to another does require some level of technical skill. What if when you are not familiar with web hosting technology especially how to transfer your website from one hosting to another, how to ensure the minimum website downtime and service interruption during site transfer? Here is when you require some professional site moving service.
Host excellence hosting is now with sitemove service, they will move your website for you. In planning matter, and designed to ensure the smooth website migration. Included in this site transfer package is scripts transfer, files transfer, shopping carts transfer, database transfer, email transfer, and change dns nameserver. Its a complete website moving services.
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I have been using host excellence hosting plan for over 17 months now, and happy with their hosting services. Not to mention their reliable hosting server that delivering good service uptime every months, it had been a great hosting experience with them.
When talk about host excellence support team and quality, i love their live chat support system. Beside choosing phone support and email ticket support, you can now live chat with host excellence technical support team or billing team. This is a good and fast support feature that can get your problem solve in shortest time. My previous experience with host excellence live chat support is great, very easily get connected to real support personal, and get the problem solve in short time frame.
For more complicated technical issue that require further checking, its advice to use the email ticket system instead. To create new ticket to host excellence support team, you can visit your host excellence control panel, on the left you will see the 24/7 help centre. From there you can create a new ticket and forward your problem.
Host excellence phone support number as following:
- 1-800-792-1197 (inside USA)
- 1-614-534-1962 (outside USA)
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